Information Technology Intern, CMAP

Who: Chicago Metropolitan Agency for Planning

What: The Chicago Metropolitan Agency for Planning (CMAP) is hiring an intern in the Information Technology Division.  The intern will be responsible for providing technical support within the IT division as well as providing first-level technical expertise, advice, and support to all CMAP staff.  Duties for this position includes; providing help desk user support to staff. Assisting with fundamental operations of commonly used software, hardware, and other equipment.  Perform hardware upgrades (memory installs, hard drive upgrades).  Install desktops, laptops, monitors, printers, and other IT related equipment. Assist with configuring and deploying desktop computers and laptops.  Assist in the research and documentation of CMAP computer systems. This internship opportunity will be remote and selected candidate must have personal laptop to use.

Qualifications and skills 

Applicants should have a working knowledge of common operating systems and software applications including Windows 10 and Microsoft Office (i.e., 2016, O365).  Must possess the ability to communicate effectively with team members.  Basic understanding of computers and computer networking is also required.  Knowledge in databases (i.e.,  Microsoft Access, SQL, etc.) is desired, but not required. 

Education and experience

Undergraduate applicants must be entering their junior or senior year in Fall 2021.  Current enrollment in a Bachelor or Masters’ degree program in Computer Science, Business Administration, or Information Systems is recommended.  It is important that applicants have a general understanding of personal computers, printers, troubleshooting, and Microsoft Office software.

Internship timeframe

Internship is from October 2021 through September 2022.   Minor start and end-date accommodations may be made upon request. 

Apply here.